Good review of Forrester’s report Four Giants Compete For Your Cloud Email Business from Bill Ives: Enterprise Email Wars Heat Up in the Cloud Of note it shows the way that the big four, Google, Microsoft, IBM and Cisco are all battling out to win Cloud business and how this is being played out via collaboration and communication technologies.
For vendors, it will be a tough five years as companies pick a messaging and collaboration partner for the next decade.
The net result for end users will be an increasing unification of communications. The focus will be the InBox, but with wiki posting, activities and Tweets, will it be e-mail as we know it?