recent posts
Posted by russell on Jan 2, 2013
The fluid backdrop of Social Business engagement
One of the issues we best not to forget, is the simple fact that social business benchmarking is by necessity, always done against a fluid and changing backdrop. The benchmark applied against a mature social business...
Posted by russell on Dec 11, 2012
Social Business Balanced Scorecard
This post builds on my previous work on the Social Business Balanced Scorecard and benchmarking the social intranet adds extra elements.
Goal
Social Business Activities
Candidate Social Business Metrics
Employee...
Posted by russell on Dec 11, 2012
I forgot to thank my colleagues in the Social Business Council for recent inspiration. We have a catch-phrase of ‘Working out Loud’ which Bryce Williams coined as so:
Working Out Loud = Observable Work + Narrating Your Work
When will we Work...
Posted by russell on Dec 7, 2012
Benchmarking the Social Intranet.
Of late, I’ve been crunching some numbers. My aim is simple – how to get a better sense of what adoption figures mean and how we might begin successfully benchmarking the social intranet. The inspiration for the exercise...