recent posts

Social Business Benchmarking, or the end of the 90–9–1 princ...

The fluid backdrop of Social Business engagement One of the issues we best not to forget, is the simple fact that social business benchmarking is by necessity, always done against a fluid and changing backdrop. The benchmark applied against a mature social business...

Social Business Balanced Scorecard V

Social Business Balanced Scorecard This post builds on my previous work on the Social Business Balanced Scorecard and benchmarking the social intranet adds extra elements.   Goal Social Business Activities Candidate Social Business Metrics Employee...

Working Out Loud, Working Allowed!

I forgot to thank my colleagues in the Social Business Council for recent inspiration. We have a catch-phrase of ‘Working out Loud’ which Bryce Williams coined as so: Working Out Loud   =   Observable Work   +   Narrating Your Work When will we Work...

Benchmarking the Social Intranet

Benchmarking the Social Intranet. Of late, I’ve been crunching some numbers. My aim is simple – how to get a better sense of what adoption figures mean and how we might begin successfully benchmarking the social intranet. The inspiration for the exercise...

Switch to our mobile site