Geoffrey Moore on Systems of Engagement

Hard-hitting analysis and recommendations from Geoffrey Moore on the transformations taking place in IT and the move toward systems of engagement. I remember seeing a video he did for Cisco a while back where he described the whoosh sound heard in the early days of the internet when the mass of business...

How to calculate the ROI of E2.0 / Social Business projects

An interesting document has come my way from IDC, “Determining the Value of Social Business ROI: Myths, Facts, and Potentially High Returns“.  To my mind, the report provides a simple and elegant way of measuring ROI in real terms, it highlights a very important principle of unified social...

The coming arrival of Social Business Processing

An Imagineering Post Two posts caught my particular attention over the weekend. The first was an alert in SocialCast by @jimworth about a Gartner press release on the trends for 2011. The CIOs Jim pointed out that if they are not already onboard with all that’s 2.0 they will certainly be coming onboard...

On social intranets, the evolutions thereof

Bit of a jotting pad post really this one. I noticed a Gartner report I’d completely missed (and a few of my peers in the Adoption 2.0 Council had too, I think Gartner are missing a trick here. Of note is this: By 2010, more than 50 % of large scale companies will be using lifestreams and microblogs...

Cloud Wars – email

Good review of Forrester’s report  Four Giants Compete For Your Cloud Email Business from Bill Ives: Enterprise Email Wars Heat Up in the Cloud Of note it shows the way that the big four, Google, Microsoft, IBM and Cisco are all battling out to win Cloud business and how this is being played out via...

The quiet arrival of the SharePoint killer

It was with some interest that I read The Forrester Wave™: Collaboration Platforms, Q3 2009 after a link was Tweeted out yesterday. I was reading in reverse order from Gartner’s Magic Quadrant, see my Gartner Magic Quadrant; a dark horse closing up the outside fence… My main interest in...

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