Delivering: Tags and folksonomy
One way forward is to look toward a more socially integrative intranet that by utilising social tools in its framework is able to provide ubiquitous localised tagging of content. What will this mean in practice and why will people tag?
To begin with it means by necessity user-generated content in the intranet. Unless users have the ability to generate their own content they will not tend to tag it. They might rate or comment on content, especially if either critical or keen consumers of it, or bookmark it if they need to save it, but users tend to only very infrequently tag other peoples’ content.
And to create content, requires in the main a socially based intranet in which ordinary users can generate, upload and tag their content. The tools to do this are the familiar raft of web 2.0 technologies, wikis, blogs, discussions forums and video.
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